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~Our Terms & Conditions!

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It's so hard to find quality gear for a decent price but you guys have done it! The Range Ready Bag is perfect for my job.
~ IronHead Hank

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star  Customer Service - Come see what we have to offer

Semper Fi Depot provides several specials on top-notch military and law enforcement gear, including uniform accessories, field equipment, tactical gear, and military apparel. We ship to San Diego, North Carolina, Texas, and other areas in the U.S. and abroad, making purchasing army navy surplus gear easy and convenient. To learn more about our specials, shipping options, and return policy, contact Semper Fi Depot today.




arrow  SHIPPING & HANDLING

We offer several shipping methods for our customers:

  • Standard Shipping (delivered via USPS or UPS Ground): $7.95 charge for purchases up to $149.99. FREE shipping for purchases over $149.99. (in-stock items are expected to arrive within 4-7 business days)
  • UPS 3 Day Select: extra $15 per shipment (in-stock items are expected to arrive in 3 business days)
  • UPS Next Day Air: extra $35 per shipment (in-stock items are expected to arrive in 1 business day)



arrow  RETURN POLICY

We will accept returns and exchanges on a product that is:
  • Unused and in the original manufacturers packaging
  • Accompanied by the original receipt
  • Returned within 30 days. After 30 days, this policy becomes null and void.

Please download this form, print, and submit with all returns.

 

All returns may take up to two weeks to be processed. The buyer is responsible for all return shipping charges. We will recharge the shipping fee for all packages returned to us due to an undeliverable address.
Unfortunately, we do not allow a return of knives and Tasers.
WE RESERVE THE RIGHT TO REFUSE REFUNDS AND/OR EXCHANGES OF ANY AND ALL RETURNED ITEMS IF ONE OR MORE OF THE FOLLOWING HAS OCCURRED:

  • Obvious Wear & Tear
  • Any and all size adjustments
  • Dirt, sand, sun and/or water damage, antiperspirant stains, makeup, etc.
  • Obvious odors
  • Protective packaging or original packaging that has been defaced or is absent upon return.
  • Related warranty paperwork, inserts, attached coupons and/or instructions manuals are absent.
  • Any DVD or CD that has been opened/taken out of its plastic wrap.
  • Due to Health Code Violations, boxer briefs and socks are not eligible for return.
  • Certain products containing liquid material such as pepper sprays, gun lubricants and cleaning products are not eligible for return.
  • A restocking fee of 15% will be charged on opened electronic items (e.g. flashlights, red dot scopes, laser aiming devices, watches) or on open/returned items that cannot be sold as new. A restocking fee of 25% will be charged on Special Order Products



arrow  DEFECTIVE MERCHANDISE

If you are in receipt of an item that is defective, the item must be returned to us within 20 days of the buyer's receipt of defective merchandise. Once the item has been received and is, in fact, deemed defective, a new item will be shipped out to you. You will not be charged a reshipment fee.




arrow  RETURN FOR REFUND

A refund will be remitted to you via your credit card account or via company check for the merchandise amount minus the original shipping and handling fees. If you had received FREE SHIPPING on your original order, you will be refunded the merchandise amount minus our shipping/handling costs. A refund confirmation email will be sent to you.
Free promotional merchandise associated with your purchase must be included with your return, or we reserve the right to charge your credit card account for the full retail fee of the promotional item. All promotional items must be returned in original, brand-new condition as stated above.


PLEASE INCLUDE THE FOLLOWING WITH ALL ITEMS:

  • The merchandise in its original, brand-new condition with all related paperwork and packaging.
  • A copy of your order invoice.
  • A short but precise note listing the reason(s) for the return and/or exchange.

For your protection, we recommend using a reputable carrier to ship and insure your package. We are not responsible in any manner for lost or damaged merchandise that has been shipped to us. Please retain your shipping receipt.

PLEASE SEND ALL RETURNS TO:

Semper Fi Depot
Attn: Returns Department
8166 Miramar Road
San Diego, CA 92126



  • We reserve the right and will charge a restocking fee of 10% up to 20% of the retail value of any and all merchandise that is returned for a refund.
  • All returned items sent back in used and/or damaged condition will be rejected and sent back to the buyer. If customers reject their return shipment (rejected due to ineligibility), we reserve the right to liquidate the inventory and withhold credit.
  • All sales are final on Close-out and Clearance items. These items are not eligible for return and/or exchange.



arrow  WARRANTY INFORMATION

Semper Fi Depot does not offer any warranty on any product. By law, manufacturers are responsible for all warranties they offer with their products. We may assist customers beyond our return period if we have specific arrangements with that manufacturer to do so. In most cases we will provide the customer the means to contact the manufacturer for warranty issues. We will not take items back once our return period has elapsed. At times we may offer an extended warranty for particular items. These offers will only cover the listed items. In all other cases the customer is responsible for dealing with the manufacturer on warranty issues.



Thank you for shopping with Semper Fi Depot - your one stop shop for all your military and law enforcement gear. Oorah!


 

Contact Semper Fi Depot

Whether you are looking for army navy surplus, law enforcement gear, tactical gear, or another item, Semper Fi Depot can provide the product you need. Contact Semper Fi Depot to learn more about our specials, convenient online ordering system, and shipping options for military apparel and other items. We ship to San Diego, North Carolina, Texas, and other locations in the U.S. and abroad.

 
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